When a parcel is seized by customs or lost by the carrier, the question is whether the supplier reships at its own cost and how many times. Notary Peptides reships once per order free of charge; the buyer should also check the import rules of the destination country before ordering, because the supplier cannot change them.
Usually by the tracking status: a parcel that stops at a customs facility and does not move for an extended period, sometimes followed by a notice from the carrier or the customs authority to the addressee. A loss is a parcel whose tracking stops without any customs event.
Send the tracking number and the last status to the supplier. At Notary Peptides, the order is reshipped once at no charge; the reshipment carries its own tracking. Keep any notice received from customs, since it tells you which rule was applied at your border.
Destination import rules. Research chemicals are regulated differently across countries, and a compound that clears customs in one jurisdiction can be held in another. The buyer is responsible for knowing the rules that apply at its own border. A supplier that promises guaranteed clearance is promising something it cannot deliver.
Tracked service on every parcel, discreet temperature-appropriate packaging, and complete documentation. Notary Peptides ships factory-direct with tracking to the regions listed on the distributors page; other destinations are quoted individually.
One free reshipment per order at Notary Peptides.
By default, yes. Tell the supplier if a different address should be used.
The addressee, where they apply.
All Notary Peptides products are chemical reference materials supplied strictly for in-vitro laboratory research. Not for human or veterinary use. This guide describes commercial terms and documentation only.